Customer Care & Grievance Desk
In compliance with the Information Technology Rules and Consumer Protection (E-Commerce) Rules, verified merchant contacts and nodal details are outlined below.
New Delhi, India
Physical operating office for billing, invoicing, and corporate correspondences.
Grievance Officer & Dispute Protocol
Grievance Redressal: In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, users may direct any unresolved platform inquiries to our verified legal contact:
Payment Inquiries: If money has been debited via Razorpay, UPI, or NetBanking without an instant receipt or download link, please email our support desk citing your Order Number and Razorpay Payment ID (pay_xxxx) before initiating formal bank chargebacks.
Responsible Software Usage: Uvais Verse provides licensed, educational, and business utility source codes. Buyers remain solely responsible for ensuring deployed scripts strictly adhere to all regional laws.